FAQ   F.A.Q.
                     

 1.  How long does it take to receive an estimate?

 2.  What is the difference between translation and version?

 3.  What is glossary creation?

 4.  How are the costs of service calculated?

 5.  How can I know the number of words of my project in Microsoft Word?

 6.  How can I know the number of words of my project in Power Point?

 7.  How can I send and receive my material? 

 8.  Are there any discounts for larger volumes?

 9.   I need to submit some documents, but the content is strictly confidential. What kind of protection do you have to offer me?

10.  Do you offer certified translation into English?

11.  Do you offer translation for public agencies in Brazil? 

 

 

 

 

 

1. How long does it take to receive an estimate?

You will receive an estimate by email on the next business day after your request.

 

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2. What is the difference between translation and version??

Translation is considered here the process of translating from English, Spanish international, and European Portuguese into Brazilian Portuguese. Version is the translation from Brazilian Portuguese, Spanish international, and European Portuguese into English.

 

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3. What is glossary creation?

It is the personalized creation of a hyperlinked glossary of the terminology or acronyms that your business uses. It helps uniformity of internal and external communication. It also assures uniformity of translated terms in future projects. Just fill out the quote form with a brief description of the terms and definitions that you are looking for to have organized, and you will receive a quote in less than 24 hours!

 

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4. How are the costs of service calculated?

For most services, there is a fee per word, except in one-page documents when a fee per document is charged. The price per word of the final project is calculated according to type of service (translation, edition etc), field, level of complexity, format, volume, and deadline. For translation and version, the exact number of words depends on the language combination, since the final text can become longer or shorter than the original. For instance, from English into Portuguese there is a 20% average text increase. For proofreading and editing, the number of words of the final project can increase or decrease according to the changes needed. Just fill out the quote form and I’ll take care of the rest for you.

 

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5. How can I know the number of words of my project in Microsoft Word?

In the Microsoft Word program, you can find the number of words by opening the Tools menu and selecting Word Count. The Number of Words information will give the number of words of the original. For proofreading and editing, the number of words of the final project can increase or decrease according to the changes needed. For translation and version, the exact number of words depends on language combination, since the final text can become longer or shorter than the original. Just fill out the quote form and you will receive an estimate within 24 hours!

word count

 

total word count

 

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6. How can I know the number of words of my project in Power Point?

In the Microsoft Power Point program, you can find the number of words by opening the File menu, selecting Properties and finding Statistics. The number of Words will inform the number of words of the original. For proofreading and editing, the number of words of the final project can increase or decrease according to the changes needed. For translation and version, the exact number of words depends on language combination, since the final text can become longer or shorter than the original. Just fill out the quote form and you will receive an estimate within 24 hours!

properties

 

words

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7. How can I send and receive my material?

You can send your text by email, fax or mail. Just contact us or submit your request through the quote form. Add a sample of a brief description for a most accurate estimate. The final project will be delivered to you by email or mail according to your preferences.

 

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8. Are there any discounts for larger volumes?

My goal is to offer the best quality service and price for you to become a long-term relationship client. Please remember that there are other factors to be taken into consideration when setting the price for a project (see question 4). Just send a quote form with a brief description of your project, including size or frequency, and you will receive a personalized estimate quote in less than 24 hours! You will get the best competitive price offer that is available.

 

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9. I need to submit some documents, but the content is strictly confidential. What kind of protection do you have to offer me?

Confidentiality of information is the step stone of my business. You will receive 100% professional secrecy guaranteed by a contract signed between you and me. There will be no other people involved. My business is to make your business easier, and giving you peace of mind is one of my goals.

 

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10. Do you offer certified translation into English?

Yes. All documents and legal papers are authenticated and come with a declaration of accuracy.

 

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11. Do you offer translation for public agencies in Brazil?

No. According to Brazilian laws, you will need a sworn translator in Brazil to have official documents accepted there. If you need help finding one, I will be happy to assist you.

 

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